FAQ Frequently Asked Questions
What time should I arrive at the Moulin Rouge?
For a “dinner-show”, please come between 6.45 pm and 7.30 pm. End at 11 pm.
For the “9 pm show”, please come between 8.30 pm and 8.45 pm. End at 11 pm.
For the “11 pm show”, please come between 10.30 and 11.00 pm. End at 1 am.
I do not have a table number, whereabouts in the theatre will I be seated?
The seating plan is prepared each day, in order to provide you with the best possible service, which explains why we are unable to inform you of your table number in advance.* When you arrive, you will be shown to your table by our Maître d’.
*With the exception of the special event on 31 December.
Any parking to advise me?
Get an exclusive tariff for parking your car while spending an evening at the Moulin Rouge under our partnership with the Clichy Montmartre car park.
Just present your tickets at the car park payment desk.
Pre-booking at :
Car park Clichy Montmartre
Choose the “Forfait Moulin Rouge” for the Parking Time.
CLOAKROOM & DRESS CODE
What is the dress code?
It is a requirement that you wear smart dress when attending an evening at Moulin Rouge: shorts, Bermuda shorts, ﬂipﬂops, sportswear and sports shoes are not permitted.
Do you offer a paid cloakroom?
Yes. Cloakroom attendants are on hand to look after coats and bags during the show.
Can I exchange or cancel my tickets?
Tickets issued cannot be bought back, refunded or exchanged. If a show is cancelled by Moulin Rouge, refund requests should be sent to the Moulin Rouge Box Ofﬁce, 82 Boulevard de Clichy, 75018 Paris – France, or to the following e-mail address: firstname.lastname@example.org within 6 months of the cancellation. (Art. 2.4 of the GTCs).
What should I do if I am unable to print my e-tickets?
You can also present your ticket on your smartphone, or contact the Box Ofﬁce by telephone, on +33 1 53 09 82 82, or by e-mail, at the following address: email@example.com. If contacting us by e-mail, it is important to include as many details as possible (booking number, name of the person indicated on the booking, number of seats purchased, and the date and time of the show).
GIFTS & SOUVENIRS
Are Moulin Rouge products on sale at the theatre?
There is a shop for our customers inside the Moulin Rouge, open when you arrive and after the show. If it is very busy, Moulin Rouge products are also available from our on-line shop (www.moulinrougestore.com)
Is there a CD or DVD of the Féerie show?
The DVD of the show is only available in our customers shop within the Moulin Rouge. The CD is available in all our shops and on our website.
Can I take photos during the show?
For copyright and security reasons it is strictly forbidden to photograph, ﬁlm or record all or part of the Moulin Rouge theatre and the show.
How about photographs of myself?
As a souvenir of your evening, a team of professional photographers is available to take photographs of you inside the Moulin Rouge theatre
What is the minimum age for watching the show?
Our show is for all ages. Children are accepted from age 6 and must be accompanied by an adult.
Is there any hearing aid for the hearing-impaired?
The Moulin Rouge provides a hearing aid via WI-FI, so that all our costumers can fully enjoy our show.
For that, it is necessary to download the “Sennheiser Mobile Connect” App for free from the Apple App Store or Google Play, the installation will start automatically after download. All you have to do is to connect your headphones and connect to the WI-FI MobileConnect network (WI-FI settings of your device), adapt then the audio signal to your own needs. Welcome to the Moulin Rouge universe!